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Ezraa

Hotel ERP System

Why Ezraa

Esraa Hospitality Solutions, serving the hospitality industry with 24/7 service and state-of-the-art technology, is widely recognized for providing hotels, resorts, and management companies with flexible software solutions. Esraa is a leader in advanced software tools for hotel owners and operators who need to manage their business in a real time environment for efficient operational control and profitability. Esraa's modules can be customized to fit the specific needs of a property.

features

  • Cloud Reservation Chart
  • Front Desk Management
  • Automated Guest Communication
  • Paperless Coordination
  • Automated Reports
  • Automated Reminders
  • Actionable Enquiry Emails
  • Database Management

    • Basic Configuration Forms:

  •  Can easily defining Multiple Floors, Room Categories and Room No.
  • Linking of Amenities to individual Room No.
  • Provision to define rates for each of the Amenity/Services associated with Room No.

    • Front Desk Management:

  • Easy capturing of enquiries of Room Booking with all essential information.
  • Provision to capture guest arrival details.
  • Provision to arrange Pick-up and Drop facility (Chargeable/Non- Chargeable).
  • Room Booking Dashboard in order to have a glance of booking status across the Hotel.
  • Billing Clearance Procedures.

    • Hotel Booking Procedures:

  • Provision to book Hotel Rooms through Draft, Confirmed Stages.
  • Facility to select multiple rooms in one order.
  • Capturing details of Room-wise Guest.
  • Room Booking Folio Creation at the time of actual arrival of Guests.
  • Linking of all the chargeable services availed by the customer during stay for billing purpose.

    • Restaurant Management:

  • Table Reservation.
  • POS Integration with Restaurant Billing.
  • Capturing of advance Lunch/Dinner Order for Pre Booked table.
  • Table Order for walk in Customer.
  • Generation of Kitchen Order Tickets (KOT).
  • Generation of Restaurant Bills and linking to Accounts Module.
  • Restaurant Bills can be linked to the Room No.

    • House Keeping:

  • User defined House Keeping Activity Categories.
  • Activity Schedule for each of the House Keeper.
  • Maintaining a status of each of the activity assigned.
  • Capturing Activity completion time and remark of the Supervisor.
  • Maintaining a Separate work flow for the Repair Works.

    • Laundry Management:

  • Provision to define Laundry services (Internal / Third Party).
  • Room-wise Laundry Request and Collection of Cloths.
  • Defining Rates for various Laundry services offered.
  • Linking of Laundry Bills with Hotel Booking Invoice.

    • Banquet Hall Management:

  • Booking of Banquet Halls for various functions.
  • Creating Package for each function.
  • Assigning tasks related to each Event/Function.
  • Billing for Banquet Hall Booking and other chargeable services.

    • Event Management:

  • Creation of project from Approved Banquet quotation.
  • Flexibility to Assigning tasks either to Internal User or to Third Party.
  • Close Monitoring on over due tasks.
  • Audit Reports with Auditor remark on incomplete tasks.
  • Gradation System for each task based on the quality of work.
  • Supplier Bill Deductions based on grades by auditors.

    • Inventory Management:

  • Material movement from Stores to Kitchen.
  • Computation of material consumption based on the Sales order received for Restaurants.
  • Real Time Stock Position.
  • Generation of Purchase Orders
  • Goods Receipt Notes.
  • Purchase Returns.
  • Supplier Invoice and Payments.
  • Material movement from Stores to Kitchen.
  • Real Time Stock Position.
  • Generation of Purchase Orders.
  • Goods Receipt Notes.
  • Purchase Returns.
  • Supplier Invoice and Payments.

    • User privileges

  • Add department name ,user name and password column while giving user privilege

    • Travel Desk management

  • Add option to repay credit amount
  • Add more searchable like customer name, room name in vehicle details in payment management

    • Read more...